FAQs
I am a new client. How do I sign up for your services?
Thank you for your interest in Bucky’s Turf! If you are new to us, please fill out The New Client Registration Form. Link on homepage. Once the form is complete, we will contact you through your preferred contact.
Do you do meet and greet?
Yes we do! Please text us at 619-985-6514 to schedule your appointment. We are more than happy to make new friends. What you can expect in a meet-and-greet session: 1) a brief tour for the parents; 2) if needed, some private play time for shy dogs to get acclimated to the new environment; 3) introducing Bucky and Becky; 4) conversation about how we can help.
What’s your vaccination requirement?
We require all dogs on premise to have the following shots:
Rabies
Bordetella
DPP
All of your pets must have those shots up-to-date and a legible veterinary record for proof. We cannot accept pets that have expired vaccinations.
Do you have behavior requirements?
We do not accept dogs that are excessive barkers, potty/mark in the house, or show ANY signs of aggression.
WE RESERVE THE RIGHT TO DENY SERVICES AT ANYTIME WITH OR WITHOUT A REASON………….
Do you take unfixed pets?
We require that dogs more than seven(7) months old be spayed or neutered for daycare and boarding.
What do you mean by “kennel-free”?
Your pet(s) can roam around our house and yard freely most of the time. However, on occasions, we deploy fencing panels to separate animals to make sure everybody can eat well, play nicely, and relax.
What should I pack for my pets’ stay?
We have a detailed packing list here. :-)
Is there a late pickup fee?
Daycare $15 an hour starting 15 minutes past scheduled pick-up time.
Boarding $15 an hour starting 15 minutes past scheduled pick-up time.
Grooming $15 an hour starting 30 minutes after I inform you your dog is ready
If I do not wish you to feed my pets, do I still need to fill out the feeding information and allergy information?
Allergy information is very important to us to keep your pets safe and healthy. Please let us know if your animal(s) has any special medical needs, including allergy information.
If you don’t wish us to feed any food to your animals, feeding information is not required. Your pets will have access to drinking water.
Do you provide any haircut or trimming services?
Unfortunately at this moment we don’t do scissor work at Bucky’s Turf. We are more than happy to give you referrals to great dog groomers if needed.